Maintenance and cleaning tips
Carpets, by their very nature, come in for a lot of heavy use, so it’s
important to follow a few basic suggestions for keeping them in tip
top order. Even though your Invictus carpet is designed to withstand
many spillages, it will still get dirty. So, just follow this simple advice.
1. Vacuum regularly
The more you vacuum your carpet, the longer it’ll stay looking good.
Try and do it often, to prevent build up of soil particles in the pile. Pay
particular attention to areas of heavy footfall such as doorways and
at the foot of chairs or cupboards.
2. Periodical cleaning
It’s inevitable that dust and oil particles in the air will leave a dulling
film on your carpet over time, and the best way to overcome this is
by employing a professional cleaning company that will use cleaning
solutions recommended for Invictus carpets. Remember that this
Warranty is only valid if this is done at least once in every two year
period from the date of purchase. Use the maintenance record to keep
a note of this in case you need to make a claim.
Before trying to remove dirty marks from your carpet it’s important to
know whether they are stains or ‘soiling’.
Is the discolouration of carpet fibres caused when pigment from a
substance like coffee or red wine leaves residue in the carpet. Before
tackling a stain, check what has caused it and follow the correct removal
procedure from the information in this leaflet. Remember, these stain
removal procedures are for carpets made from polypropylene IVINCI
SDO Stainaway yarn.
Is caused by dirt, dust, cigarette ash, and other particles that settle
on a carpet during normal use. If soiling isn’t removed regularly, the
particles can cause friction at the base of the carpet and weaken the
fibres, causing loss of pile height and density and a dull appearance.
Regular maintenance is the best way to keep your carpet free of
soiling and looking great.
Other than vacuuming, your carpet needs to be wet cleaned if heavy
soiling has occurred, or treated promptly in cases of spills or stains.
Outlined opposite are emergency techniques for treating the most
common kinds of staining.
Things like beer, berries, coffee, cola, excrement, fruit juice, white glue, ice
cream, washable ink, ketchup, sauce, soft drinks, tea and wine.
Soak up immediately using an absorbent cloth or kitchen roll. If the
stain persists use a solution of one teaspoon of neutral detergent
such as washing-up liquid to half a pint of warm water. Dry with a
hair dryer, continually moving to prevent watermarking.
Things like baked beans, blood, butter, chocolate, cooking oil, crayons,
gravy, grease, ketchup, mascara, mayonnaise, milk, mustard and pet food.
Use methylated spirits, applying with cotton wool to the edges
of the stain and working inwards. Don’t worry if colours darken
during this treatment, just blot with kitchen roll to avoid excessive
moisture. Then use a soap solution on cotton wool, dampen the
area, blot with kitchen roll and dry with a hair dryer as above.
Any of the water-based foods or drinks as above.
Use non-biological washing powder or mix two litres of tepid
water with half a teaspoon of carpet shampoo. Re-wet the stain
using the soap solution applied with cotton wool and blot with
kitchen roll as above.
Chewing gum trodden into the carpet.
Scrape away excess then freeze with ice cubes. Shatter with blunt
object like the back of a spoon and quickly vacuum chips away.
Hobby glue and nail polish.
Apply nail polish remover sparingly with a cotton towel, pick up
softened material and push kitchen roll towards centre of spot
to avoid it spreading. Repeat this procedure until the stain is
Scrape off as much wax as you can. Cover with a white cotton
towel and apply a warm (not hot) iron. Repeat this procedure with
a clean towel each time until the stain is removed.
Chalk and mud.
Vacuum as much as possible. Loosen remaining material by
tapping with a small brush, but don’t scrub. Vacuum again then
use technique for water-based stains as above.
Scrape off excess lipstick and lightly rub the area with a slice of
fresh white bread. Complete the removal as per the greasy stains
Things like brown sauce, shoe polish, sherry, toothpaste, urine and vomit.
Apply diluted detergent with a damp towel and leave for five
minutes. Blot, then rinse with water, followed by a pad of
weighted kitchen roll.
As a last resort...
If you follow the advice in this leaflet for removing food and beverage
stains from your Invictus carpet, it’s unlikely that you’ll need our
specialist advice. But if you do need our assistance, this is the low
cost Helpline number, available during normal business hours: 08444
Our experienced advisor will ask you a few questions and then offer
further suggestions for removing your stain. Remove the stain using
the recommended method. If the stain is unable to be removed you
could ask for one of our specialists to visit you. If however, the stain
is successfully removed by our representative, then you will be liable
for the cost of this service. If we are unable to remove the stain in situ,
Associated Weavers will, at our own expense through an approved
retailer, provide a replacement carpet of similar quality or value (for
the stained carpet only).